Made in Germany
First-class software from Germany
Quality - Made in Germany
At helpydesk, special attention has been given to excellent software architecture and quality since the very beginning. In the development process, great care has been taken to ensure security, data protection, and data minimization, and all features and aspects have been weighed and planned based on these principles. Therefore, it is a solution with the approach of Privacy-by-Design. Each new extension is planned with this principle in mind during the evaluation phase.
With helpydesk, you have a partner by your side who understands and can ensure your requirement for suitable software. You can focus fully on your core business again without having to worry about the security of your data.
Safety and Data Protection
As a company, we consider data protection as the highest priority and have recognized the threat of industrial espionage early on. For this reason, we rely on various measures to make your data even more secure. Of course, we use encryption in all of our systems to ensure that everything is safe and protected. With helpydesk, we offer a solution that ensures your data does not leave the country. With us, you get real data protection!
Not only at helpydesk, but also in internal processes, we want to ensure the highest level of data security. Therefore, we also follow the minimal principle at this point. Only accesses and authorizations that are necessary for smooth operations are even issued.
Hosted in Germany
Even in the selection of a suitable hosting solution, a thorough analysis was carried out in advance to ensure the highest level of data security and availability. With hosting in Germany, companies can be assured that their data will not be shared with third parties. This is because even strict compliance with data protection regulations under the GDPR may become invalid through hosting abroad.
Especially in the planning of the infrastructure, a data center was sought that has repeatedly proven in the past that its reliability is guaranteed. Rapid scalability is also a fundamental requirement for a suitable hosting environment in today's times. For this reason, we have decided to operate our infrastructure with one of the largest German hosting providers.
