Right of Withdrawal
Your Right to Withdrawal.
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day of conclusion of the contract.
To assert your right of withdrawal, you must contact us at:
5werk UG (haftungsbeschränkt)
In der Steele 2
40599 Düsseldorf
Germany
+49 (0)211 / 74 07 11 20 | info@5werk.de
by means of a clear statement (e.g. a letter sent by post, email) of your decision to withdraw from this contract. You may use the attached sample withdrawal form, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient that you send the notice of exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your withdrawal from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you requested the services to begin during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract, in comparison with the full coverage of the contract.
5werk UG (haftungsbeschränkt)
In der Steele 2
40599 Düsseldorf
Germany
+49 (0)211 / 74 07 11 20 | info@5werk.de
E-Mail Contact
Phone Contact
You are also welcome to contact us by phone or write us a message and we will call you back immediately.
Phone: +49 (0)211 / 74 07 11 20
